ā­ JADO Clothing ā€” Privacy Policy

Last updated: 06/12/2025

At JADO Clothing (ā€œweā€, ā€œusā€, ā€œourā€), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer.

Our website address is: https://jadoclothing.co.uk

1. Information We Collect

We collect information to process orders, improve the website, and provide you with the best experience. This may include:

1.1. Information You Provide

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely by our payment provider, not stored by us)

  • Messages or enquiries sent through our contact forms

  • Account information if you register on the website

1.2. Comments

When visitors leave comments, we collect:

  • The data shown in the comments form

  • The visitorā€™s IP address

  • Browser user agent (to help spam detection)

An anonymised string created from your email may be sent to the Gravatar service to display your profile picture.
Gravatar privacy policy: https://automattic.com/privacy/

2. Media

If you upload images to our website (e.g. profile pictures), avoid uploading images containing location data (EXIF GPS). Website visitors may be able to download and extract this data.

3. Cookies

We use cookies to help the website function and improve user experience. Cookies may store:

  • Your login information

  • Items added to your shopping cart

  • Preferences such as screen display choices

  • Commenter details (optional) so you donā€™t need to re-enter them next time

Examples of cookies we use:

  • Login cookies: last 2 days (or 2 weeks if ā€œRemember Meā€ is selected)

  • Comment cookies: stored for 1 year

  • Temporary cookies: used to check if your browser accepts cookies

  • Editing cookies: used when publishing or editing content (expires in 1 day)

You can delete cookies anytime through your browser settings.

4. Embedded Content from Other Sites

Some pages may include embedded content (e.g. YouTube videos, Instagram feeds, or external images).
Embedded content behaves exactly as if you visited the third-party website directly.

These sites may collect data, use cookies, or track your interaction with their content.

5. Who We Share Your Data With

We only share your information when necessary for the operation of our store:

  • Payment processors (e.g. Stripe, PayPal)

  • Delivery services (to ship your order)

  • Spam detection / security tools (for comments or login protection)

If you request a password reset, your IP address may be included in the reset email.

We do not sell or trade your personal data.

6. How Long We Retain Your Data

  • Comments: kept indefinitely to recognise future comments and reduce moderation.

  • Customer accounts: personal details are stored as long as the account remains active (you may delete or request deletion).

  • Order information: kept for legal/accounting purposes (typically 6 years in the UK).

  • Analytics data (if enabled): kept according to the analytics providerā€™s retention policy.

7. Your Rights Over Your Data

Under UK GDPR, you have the right to:

  • Request an exported file of the data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Request that we restrict processing of your data

  • Object to certain types of processing

  • Withdraw consent (where applicable)

To request any of these, contact us at:
šŸ“§ sales@jadoclothing.co.uk

We cannot delete data required for legal or security purposes.

8. Where Your Data Is Sent

Visitor comments may be checked via an automated spam detection service.

Order details and address information are shared only with secure payment processors and courier services as part of normal store operations.

9. How We Protect Your Data

We use:

  • Secure server technology (SSL/HTTPS)

  • Encrypted payment processing through trusted providers

  • Limited data access (only by the business owner)

  • Regular security monitoring tools through WordPress

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

šŸ“§ sales@jadoclothing.co.uk
šŸ“ JADO Clothing
28 Leatham Park Road
Featherstone, West Yorkshire
WF7 5DT
United Kingdom